Frequently asked questions

Choose a piece, configure its size, wood, finish and options, then select Request This Configuration. We'll review your request and follow up with a confirmed quote, lead time and delivery details. Online checkout isn't available yet.

Prices shown while you configure a piece are estimates. Your final price is confirmed in your written quote, which will include any custom details and delivery.

Every piece is built to order, so lead times vary by piece and by the current workshop schedule. An estimated lead time is shown on each product page and confirmed with your quote.

Yes. Tell us about the piece you have in mind on our Custom Furniture page — dimensions, wood, finish and any inspiration photos — and we'll follow up to talk it through.

In most cases, yes. Choose Custom in the size options when configuring a piece and describe the dimensions you need.

Our standard options are pine, oak, maple and walnut. Other species may be available on request — just ask.

Not exactly — and that's part of what makes real wood special. Grain, color, knots and mineral streaks vary from board to board. Learn more about natural wood characteristics.

Screens show color differently, so if finish color matters, ask about samples when you request your quote. [Owner to confirm whether finish samples are available.]

Delivery options depend on your location and are confirmed with your quote. See Shipping & Delivery for details.

Dust with a soft cloth, wipe spills promptly, use coasters and trivets, and keep the piece out of prolonged direct sunlight and away from heat sources. See our full care guide.